ASM global has named Karen Totaro as the new general manager at TCF center in Detroit. Totaro will oversee management, promotion and operation of the venue.
After a major restoration was completed at the downtown convention center in 2015, ASM global rebuilt the venue’s business model, resulting in a $20 million reduction of operating deficit, and a quadrupling of the number of major events held every year in the center through 2019.
“Karen Totaro is the right person at the right time to take the TCF center back to holding visitors and providing world-class service to its valued customers as the pandemic eases,” said Bob McClintock, ASM Global’s executive vice president of convention Camiseta Schalke 04 centers. “Over the last decade, TCF center became a gold standard in areas of security, sustainability, technology and corporate social responsibility. I know with Karen’s leadership events will build on that success.”
Totaro most recently served as the chief operating officer for the San Diego Convention center Corporation. before that, she served as general manager of the Atlantic City Convention center in new Jersey, assistant general manager of Camiseta Selección de fútbol de Corea del Sur the duke energy Convention center in Cincinnati and the assistant executive director at the Oregon Convention center in Portland.
“The decision to take the job at TCF center was an easy one,” she said. “I was so pleased by how progressive the center is and the high-caliber and professionalism of Camiseta Club Tijuana the staff.”
Larry Alexander, board chairman of the Detroit regional Convention facility Authority, said that Totaro includes competence and knowledge of facility operations, labor contracts, sales and service that will serve the center well in getting past COVID-19. “I believe she is the best leader to continue to inspire the center’s talented team in assisting us sprint forward from the pandemic impact,” he said.
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